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To maintain the beauty of your Small Custom Handmade Jointed Valentine's Teddy Bear, gently groom its fur if it becomes disheveled during transit. For cleaning, use lukewarm water and avoid strong detergents, as these can damage the fur.
Designed for ages 6 and up, please supervise children during playtime to ensure safety. Remember to remove all hang tags before handing the bear to children to avoid choking hazards.
Gift this enchanting teddy bear to your loved ones and watch their faces light up with joy! Perfect for Valentine's Day or any occasion, it’s a companion that provides comfort and a sense of nostalgia.
We cherish our teddy bears and hope that you will too. If you are not satisfied with your purchase, we offer the following return and refund policy:
30-Day Hassle-Free Returns: If you're unsatisfied within 30 days of receiving your teddy bear, you can return it with no questions asked.
24-Hour Customer Support: Our customer support team is here to assist you and respond to your inquiries 24/7. Feel free to reach out to us anytime; we're eager to address your concerns.
Please note that, to facilitate a smooth return process, the teddy bear must be in its original condition, unused, and with the original tags and packaging. Once we receive the returned item and confirm it meets our return policy, we will process your refund.
We appreciate your choice of our teddy bear products, and if you have any questions or need assistance, please don't hesitate to contact our customer support team service@getahug.co. We look forward to providing you with the best service.